AGB
Terms and Conditions
Last updated: October 17, 2026
1. Scope and seller
1.1 These Terms and Conditions apply to all contracts concluded through our online store at mayfairclo.com between you and:
Mohammad Bshr, trading as Mayfairclo
Linienstraße 95, 10115 Berlin, Germany
Email: hello@mayfairclo.com
1.2 Our offer is directed exclusively at consumers. A consumer is any natural person who concludes a contract for purposes that are mainly outside their trade, business or profession (§ 13 BGB).
1.3 Different or conflicting terms of the customer do not apply.
2. Conclusion of the contract
2.1 The presentation of products in our online store is not a legally binding offer, but an invitation to place an order.
2.2 You can place products in the shopping cart and go to checkout. There you enter your contact, delivery and payment details. Before submitting the order, you can review all details and correct any input errors using the usual keyboard and mouse functions or the “Back” button of your browser. By clicking the button “Pay now” (or a similarly labeled button indicating an obligation to pay), you submit a binding offer to purchase the products in your cart.
2.3 We will confirm receipt of your order by email immediately after submission (order confirmation). This order confirmation is not yet an acceptance of your offer. The contract is concluded when we accept your offer by sending a separate email confirming acceptance or shipment, or by delivering the goods, whichever happens first. [If your payment is captured immediately at checkout, the contract is instead concluded when you complete payment. Use whichever matches your setup; see note 3.]
2.4 If you pay using a payment method where payment is processed immediately (e.g. credit card, PayPal, Apple Pay, Google Pay), the contract is concluded when the payment is executed.
3. Contract language and storage of contract text
3.1 The contract language is English.
3.2 We save the contract text. You will receive the order details and these Terms and Conditions by email after placing your order. If you have a customer account, you can also view your past orders there. These Terms and Conditions are always available on our website.
4. Prices and shipping costs
4.1 All prices shown are final prices. [Choose one:]
- [Option A, if you charge VAT:] They include the statutory value added tax (VAT).
- [Option B, if you are a small business:] As a small business under § 19 of the German VAT Act (UStG), we do not charge VAT, and it is therefore not shown.
4.2 Shipping costs are shown on the product page or in the shopping cart and at checkout before you place your order.
4.3 [Choose one, after checking with your fulfillment provider:]
- [If shipped with duties and import VAT prepaid (DDP/IOSS):] For deliveries within the EU, no additional customs duties, import VAT or customs fees are charged to you.
- [If not:] For deliveries from outside the EU, customs duties, import VAT or customs handling fees may be charged by the carrier or customs authorities on delivery. These costs are not included in our prices and must be paid by you.
5. Payment
5.1 The available payment methods are shown at checkout. These include credit and debit cards, Apple Pay, Google Pay, Shop Pay, Klarna and PayPal, depending on availability.
5.2 Payments are processed by Shopify Payments (Stripe), Klarna or PayPal. If you choose Klarna or PayPal, their terms and conditions also apply. Klarna and PayPal may carry out a credit check for certain payment options.
5.3 The purchase price is due when the contract is concluded, unless the chosen payment method provides otherwise (for example, pay later with Klarna).
6. Delivery
6.1 We deliver to the countries shown at checkout.
6.2 Our products are shipped by our fulfillment partner from China. The delivery time is usually [X–Y] business days after the contract is concluded (for prepayment, after the payment is received), unless a different delivery time is stated on the product page.
6.3 If a product is temporarily unavailable, we will inform you immediately. If the product is permanently unavailable, we may withdraw from the contract. In this case, we will refund any payments already made without undue delay.
6.4 The risk of accidental loss and accidental deterioration of the goods passes to you only when the goods are handed over to you or a person authorized to receive them.
7. Retention of title
The goods remain our property until the purchase price has been paid in full.
8. Right of withdrawal
As a consumer, you have a statutory right of withdrawal.
Withdrawal instructions
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire 14 days from the day on which you, or a third party other than the carrier indicated by you, acquire physical possession of the goods. If you order multiple goods in one order that are delivered separately, the withdrawal period expires 14 days from the day on which you, or a third party other than the carrier indicated by you, acquire physical possession of the last good.
To exercise the right of withdrawal, you must inform us (Mohammad Bshr, trading as Mayfairclo, Linienstraße 95, 10115 Berlin, Germany, email: hello@mayfairclo.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired. Please send the goods to: [Return address]. We will provide you with a prepaid return label.
We will bear the cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of withdrawal instructions
Model withdrawal form
(If you want to withdraw from the contract, please fill in this form and send it back.)
To: Mohammad Bshr, trading as Mayfairclo, Linienstraße 95, 10115 Berlin, Germany, email: hello@mayfairclo.com
I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods ():
- Ordered on () / received on ():
- Name of consumer(s):
- Address of consumer(s):
- Signature of consumer(s) (only if this form is sent on paper):
- Date:
(*) Delete as appropriate.
Voluntary return policy
In addition to your statutory right of withdrawal, the conditions in our Refund Policy apply. Your statutory rights are not limited by it.
9. Statutory warranty
9.1 The statutory warranty rights for defects apply (§§ 434 ff. BGB).
9.2 Please check the goods on receipt and report any obvious transport damage to the carrier and to us as soon as possible. If you don’t, this has no effect on your statutory warranty rights. It only helps us make claims against the carrier or transport insurance.
9.3 Product colors may look slightly different on your screen depending on your device and settings. This does not limit your warranty rights if the product does not match the agreed description.
10. Liability
10.1 We are liable without limitation for:
- intent and gross negligence,
- injury to life, body or health,
- claims under the German Product Liability Act (Produkthaftungsgesetz),
- defects we have fraudulently concealed, and
- guarantees we have given.
10.2 In cases of slight negligence, we are only liable for breaches of essential contractual obligations (cardinal obligations). These are obligations whose fulfillment makes proper performance of the contract possible in the first place and on whose fulfillment you may regularly rely. In this case, our liability is limited to the foreseeable damage typical for this type of contract.
10.3 Otherwise, our liability for slight negligence is excluded.
10.4 These limitations also apply to the personal liability of our employees, representatives and agents.
11. Customer account
You are responsible for keeping your login details confidential. Please inform us immediately if you suspect your account is being misused. We may block an account if there are concrete indications of misuse or a serious breach of these Terms. We will inform you of the reason.
12. Product reviews
[Delete this section if you don’t use a reviews app.]
12.1 If you submit a review, you grant us the non-exclusive, free right to publish it on our website and on our social media channels, in connection with our products. You can ask us to delete your review at any time.
12.2 Reviews must be truthful and based on your own experience with the product. Reviews must not contain unlawful, insulting or discriminatory content or infringe the rights of third parties. We may remove reviews that violate these rules.
12.3 We publish reviews from customers who have purchased the product. We check this by [e.g. only inviting customers to review after delivery / verifying the order number].
13. Intellectual property
All content on our website, in particular texts, images, graphics, logos and videos, is protected by copyright and trademark law. You may not copy, distribute or use it without our prior consent, except for private use as permitted by law.
14. Data protection
Information on how we process your personal data is provided in our Privacy Policy.
15. Consumer dispute resolution
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).
16. Applicable law
16.1 These Terms and Conditions and all contracts concluded under them are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
16.2 If you are a consumer and live in another country, this choice of law does not deprive you of the protection of the mandatory consumer protection laws of the country where you live.
17. Changes to these Terms and Conditions
We may update these Terms and Conditions for future orders. The version applicable to your order is the one valid at the time you placed it.
18. Severability
If any provision of these Terms and Conditions is or becomes invalid, the remaining provisions remain unaffected. The invalid provision is replaced by the statutory provisions.
19. Contact
Mohammad Bshr, trading as Mayfairclo
Linienstraße 95, 10115 Berlin, Germany
Email: hello@mayfairclo.com